Privacy Policy

We collect data you provide directly when registering and using the platform, such as: full name; email; profile photo; biography; professional experience; languages; city and country; categories; published videos and testimonials; and contact data.

We also collect technical browsing data such as IP address, browser type, operating system, pages visited and access time, to ensure the operation and security of the platform.

When you purchase the Verified Profile, we record transaction data: Stripe checkout session, payment and event identifiers, amount, currency, discounts applied, order status, dates, refunds and disputes. Card data is handled directly by Stripe; Connect does not receive or store full card details.

Data is used to: enable registration and authentication; display public expert profiles; allow search and connection between clients and experts; send operational notifications by email; confirm purchases and activate the Verified Profile; ensure security and prevent fraud; carry out audits and handle refunds and disputes; comply with legal and regulatory obligations; and continuously improve user experience.

Marketing communications — With your explicit and specific consent, your data (name, email, language, country and communication preferences) may be used by Magnus Mind to send news, content, events, webinars, professional opportunities and commercial communications about the Magnus Mind ecosystem. These messages are sent only when you actively opt in. You may withdraw consent and unsubscribe at any time, in the 'Communication Preferences' area of your profile or via the unsubscribe link in every email.

Automated activation — The Verified Profile is activated automatically once Stripe confirms payment (or the applicable benefit applies). This activation does not assess professional qualifications. You may request human review of an automated decision at info@magnusmind.io.

Data is stored on cloud servers with encryption in transit and at rest, under recognized security standards. We adopt reasonable technical and administrative measures to protect your data against unauthorized access, loss or undue alteration.

Account data is kept while the account is active and for as long as necessary for the purposes described, observing legal terms.

Verified Profile transaction records are kept for up to 5 years from the transaction, to comply with legal and tax obligations, security, fraud prevention, audit and the defense of rights. After the profile is deleted, these records are unlinked from the account and kept in anonymized form.

Documents submitted under the former manual verification process will be deleted within 90 days of this version taking effect, unless retention is required by a legal or regulatory obligation, an order from a competent authority, or for the defense of rights.

Profile data of approved experts is publicly displayed on the platform, as expressly authorized at registration.

Client contact data (name, email, message) is shared with the chosen expert only when the client submits a contact request, for the sole purpose of enabling the requested connection.

We do not sell, rent or transfer personal data to third parties for commercial purposes. We may share data with service providers (cloud hosting, email delivery) under contracts that ensure the same level of protection required by the LGPD, and with public authorities when required by law or judicial order.

Payments are processed by Stripe, acting as payment processor. Stripe may process data outside Brazil; such international transfers take place under the safeguards provided by the LGPD.

Under the LGPD, you have the right to: confirm whether your data is being processed; access your data; correct incomplete, inaccurate or outdated data; request anonymization, blocking or deletion of unnecessary or non-compliant data; request data portability; withdraw consent; and obtain information about the sharing of your data.

You may export your data or delete your account at any time under My Account › Privacy and data, or request it at info@magnusmind.io. Because sign-in identity is managed by Magnus Core, deletion in Connect removes or anonymizes the data held by Connect; the ecosystem sign-in account may require a separate request. Deletion requests will be reviewed and answered within the time limits set by applicable law.

Certain transaction records may be preserved after deletion, in anonymized form, when necessary to comply with legal obligations, security, audit or the defense of rights, as described in section 4.

We use cookies to ensure the basic operation of the platform and improve your experience. For more information, see our Cookies Policy.

To exercise your rights, request human review or clarify doubts about the processing of your personal data, contact us at: info@magnusmind.io.

This Policy may be updated periodically. The current version is always available on this page, with the date of the last update indicated at the top.